Sean Couch Financial services Ltd t/a Dublin Mortgage Company is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.
It is the intention of this privacy statement to explain to you the information practices of Sean Couch Financial services Ltd t/a Dublin Mortgage Company in relation to the information we collect about you.
For the purposes of the GDPR the data controller is:
• Sean Couch
• Contact details of the data controller [email protected] or by writing to GDPR Compliance Officer, Dublin Mortgage Company,
Brenard Cullenstown Co Wexford Y35 CH66
When we refer to ‘we’ it is Dublin Mortgage Company.
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Who are we?
Sean Couch Financial Services ltd t/a Dublin Mortgage Company is regulated and authorised by the Central Bank Of Ireland Registration Number C43586 as an Insurance Intermediary registered under the European Communities (Insurance Mediation) regulations, 2005; as a Multi -Agency Intermediary/Authorised Advisor authorised under the Investment Intermediaries Act, 1995 and as a Mortgage Intermediary authorised under the Consumer Credit Act, 1995, and as a Mortgage Credit Intermediary under the European Union (Consumer Mortgage Credit Agreements) Regulations 2016.
The Central Bank of Ireland holds registers of regulated firms. You may contact the Central Bank of Ireland on 1890777777 or alternatively visit their website at www.centralbank.ie to verify our credentials.
Our principal business is to provide advice and arrange transactions on behalf of clients in relation to Mortgages, Investments, Life and Pension Products.
Why we are processing your data? Our legal basis.
To use you your information lawfully, we rely on one or more of the following legal bases.
• Your consent;
• Performance of a contract;
• Legal obligation (e.g. “Minimum Competency Code” Fitness& Probity”, TCA 1997);
• Protecting the vital interests of you or others;
• Public interest; and
• Our legitimate interests or the legitimate interests of a third party (e.g Your employer
In order for us to provide you mortgages and associated insurance products such as mortgage protection, life assurance, critical illness, income protection and pension and investment products , Sean Couch Financial Services ltd t/a Dublin Mortgage Company needs to collect personal data. Our reason (lawful reason) for processing your data under the GDPR is:
• Contractual basis -Sean Couch Financial Services Ltd t/a Dublin Mortgage Company needs to process your data as this is necessary in relation to a contract of insurance to which the individual has entered into or because the individual has asked for something to be done so they can enter into a contract.
When you become a client of ours, we would like to make you aware of products and services which may be of interest to you, we will send you direct marketing based on our legitimate interest and you can always opt- out of receiving marketing information.
Sean Couch Financial Services Ltd is committed to ensuring that the information we collect about and use is appropriate for the purpose and does not constitute an invasion of your privacy.
In any event, Sean Couch Financial Services Ltd t/a Dublin Mortgage Company is committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute and invasion of your privacy.
How will Sean Couch Financial services Ltd t/a Dublin Mortgage Company use the personal data it collects about me?
Sean Couch Financial services Ltd t/a Dublin Mortgage Company will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.
Special Categories of personal data
If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin – financial information is not classified as special categories of personal data) – we will ensure the below
Subject to suitable and specific measures being taken to safeguard the fundamental rights and freedoms of data subjects, the processing of data concerning health shall be lawful where the processing is necessary and proportionate for the purposes of the following:
(a) A policy of insurance or life assurance
(b) a policy of health insurance or health-related insurance
(c) An occupational pension, a retirement annuity contract or any other pension arrangement;
(d) The mortgaging of a property
Who are we sharing your data with?
We may pass your personal data on to third-party service providers contracted to Sean Couch Financial services Ltd t/a Dublin Mortgage Company in the course of dealing with you any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide. On your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with DMC procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained you explicit consent unless we are legally required to do otherwise.
The third parties that we pass your personal data to are:
• Financial Institutions/Lenders /Life Assurance Companies with whom we hold a written appointment as outlined in our Terms of Business;
• Introducers of business to us with whom we may share details of any transactions arranged for you;
• Irish and EU regulatory and enforcement bodies such as the Central Bank of Ireland, An Garda Siochana, the courts, fraud prevention agencies and other bodies to enable us co-operate by law as we are required to do so;
• We use a number of IT Platforms to assist us in delivering our service.
• We have a number of service providers we use to store and manage our data.
If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.
International transfer of data
We sometimes need to share your information with organisations which are located or who undertake processing outside the European Economic Area(EEA) to help provide you with our products and services. Some of our product providers, for example, are provided/located outside the EEA .We expect the same standard of data protection is applied outside of the EEA to these transfers and the use of the information, to ensure your rights are protected and will only transfer personal information to a country or territory outside of the EEA if that country provides an adequate level of protections for personal information as set down by the European Commission or where the transfer is made under a legally binding agreement which covers the EU requirements for the transfer of personal information to data processors outside of the EEA such as the model contractual clauses approved by the European Commission, the EU-US privacy Shield Framework or such other approved mechanism or model approved by the European Commission
Data Subjects Rights: Sean Couch Financial services Ltd t/a Dublin Mortgage Company facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to judicial review: in the event that Sean Couch Financial services Ltd t/a Dublin Mortgage Company refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Additional information we are providing you with to ensure we are transparent and fair with our processing
Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Sean Couch Financial services Ltd t/a Dublin Mortgage Company will process personal data in accordance with our retention schedule. This retention schedule has been governed by our regulatory body, the Central Bank of Ireland and our internal governance.
In the event that you wish to make a complaint about how your personal data is being processed by Sean Couch Financial services Ltd t/a Dublin Mortgage Company or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Sean Couch Financial services Ltd t/a Dublin Mortgage Company data protection representatives Data Protection Officer / GDPR Owner
Complaints and Access Request
Requests for access to your personal data or if you wish to
make a complaint should both be addressed to:
GDPR Compliance Officer
Dublin Mortgage Company ,
Co Wexford Y35 CH66
You may also contact the Data Protection Commission in Ireland to lodge a complaint (details below).
Data Protection Commission
Co. Laois, R32 AP23
Phone: + 353 57 868 4800 / + 353 761 104 800
Fax: + 353 57 868 4757
Failure to provide further information
If we are collecting your data for a contract and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.
Profiling – automatic decision making
Automated Decision Making
We, in conjunction with lenders and life assurance companies use calculators and quotation tools to establish your affordability for credit and when providing quotations to you for associated insurance products. Whilst some providers may carry out these processes on an automated basis, we operate with human intervention and take into account information you provided us in your application form for a mortgage or proposal form for an insurance product, your health history, your credit history, other credit facilities you have with financial institutions, amount of mortgage requested, amount of life assurance request, the repayment or cover period etc. If you disagree with any of these decisions please contact us via the channels outlined in this document.
B Risk Profiling
To establish a customer’s attitude to investment risk in relation to pensions, advisors may use automated calculators which calculate the customers attitude to various levels of risk having answered a series of questions.
C. Profiling for Marketing Purposes
When we seek to contact you about other services, as outlined we run automated queries on our computerised database to establish the suitability of proposed products or services to your needs
If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.
Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us.